WAOS
Lead Recovery & Follow-ups
Find the leads that are going cold and keep every follow-up on someone’s list.
Business problems addressed
- Valuable leads left waiting for a reply
- Follow-ups that depend on an agent remembering
- No view of response times across the team
Scope and deliverables
- A working list of conversations that need attention
- Alerts to managers when a lead has waited too long
- Follow-up tasks and reminders assigned to agents
- Team performance: response times and follow-up
- Notifications so nothing slips through
Relevant integrations
Shared inboxFollow-up tasksNotificationsTeam accountsPerformance dashboard
Frequently asked questions
How does it know a lead is going cold?
It watches how long each conversation has waited and flags the ones that need attention, so managers see them before the lead is lost.
Ready to discuss your project?
Book a consultation with our team. Tell us about your business challenge and we will help you find the right technology approach.
Your enquiry should include your business context, the problem you are solving, and any timeline considerations.